Los Roques Air

Fly to Los Roques from Maiquetia Airport Terminal Auxiliar Caracas.

Please be at the airport 1 hour before departure.

With taxi or Bus

Aeropuerto Terminal Auxiliar - 600 meters from the International Airport - See the map

Taxi

1. General Terms

(a) Your (Voucher) is evidences, until proof of the contrary, the existence, the conclusion and content of the contract of carriage between the Air Carrier and the Passenger whose name(s) is / are shown on the Voucher / Ticket.

(b) Valid reservation will only be provided to the Passenger named on the Ticket. The Carrier reserves the right to check the identity documents of the Passenger.

(c) A Ticket may not be transferred, subject to applicable law, in particular rules and regulations concerning package holidays. If a person other than the Passenger named on the Ticket presents a Ticket for Carriage or refund purposes, the Carrier shall not assume any liability if, while acting in good faith, it carries or refunds the person who presents the Ticket and later on it is established that that person is not the Passenger named on the Ticket.

(d) Certain Tickets, which are sold at reduced rates are partially or totally non-refundable. It is up to the Passenger to ascertain whether his/her Ticket is in whole or in part refundable and, where applicable, to take out appropriate insurance to cover the risks associated therewith.

(e) If a Passenger has a Ticket, as described in paragraph (d) above, which he/she has not used for reasons of Force Majeure, the Carrier shall provide the Passenger with a credit voucher for the amount of his/her non-refundable Ticket to be used for a subsequent journey and subject to reasonable administrative fees, provided that the Passenger informs the Carrier as soon as possible and in any event prior to the date of the flight of such reasons of Force Majeure and provides proof thereof.

(f) As the Ticket is subject to mandatory formal conditions the Ticket shall at all times remain the property of the issuing Carrier.

(g) A Ticket will not be issued until the applicable fare has been paid or until credit arrangements established by Carrier have been complied with. With the exception of Electronic Tickets, Passengers shall only be carried if they are able to present a valid Ticket that contains the Coupon that corresponds to the flight concerned and all other unused Coupons, as well as the Passenger Coupon. Moreover, a Ticket that is damaged or has been modified by a person other than the Carrier or one of its Authorised Agents shall not be valid for Carriage. For Electronic Tickets, Passengers must provide proof of identity and shall only be carried on a flight if a valid Electronic Ticket was issued in their name.

If a Passenger has to change his/her Ticket due to a reason that constitutes Force Majeure, the Passenger must, as soon as possible, inform the Carrier thereof who shall then use reasonable efforts to ensure Carriage to the next Stopover or to the Passenger’s destination, without any change in fare.

Fees, National Park entry fees, taxes and charges All fees, taxes, levies or charges imposed by governments, by any other authorities or by the airport operator or by the Carrier shall be paid by the Passenger. When purchasing their Ticket, Passengers will be informed of said fees, taxes, levies or charges, which, in most cases, will be shown separately on the Ticket. Said fees, taxes, levies or charges may be created or increased after the Ticket purchase date. In this case, the Passenger must pay the corresponding amount. Inversely, if the fees, taxes, levies or charges are reduced or abolished, the Passenger may be refunded for the reduced or abolished amounts.

Rates and Conditions:

· Tickets are valid for one year from the date of payment.

· Tickets are non-transferable.

· Should not fly in the reserved date, the system automatically cancels the flight.

· Change of date of booking and cancellations, carry a penalty and payment of fare difference if applicable.

· If you do not use the ticket and require reimbursement by the passenger, the request must be in writing via email. Change of dates for a period of 01 years is offered.

Not included: The entrance fee to the National Park of Los Roques.

Luggage: This should not exceed 15 KG. per person on national route 20 KG international route. The excess baggage fee is USD 2.00 per additional KG, payable in bolivars at the rate of the last auction SICAD the time of payment.